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Love and Relaxation Retreat

1 h
500 US dollars
Franklin Road

Cancellation Policy

At Ziva Therapeutic Spa, we understand that plans change. Our goal is to provide each client with the best service possible. As such, we kindly request adherence to the following cancellation policy: 1. **24-Hour Notice:** If you need to cancel or reschedule an appointment, please provide at least 24 hours notice. You can contact us via phone or email. 2. **Late Cancellation Fee:** Cancellations made within 24 hours of the scheduled appointment time may be subject to a fee equal to 50% of the service cost. 3. **No-Show Policy:** Clients who miss an appointment without prior cancellation will be charged the full amount of the service. 4. **Late Arrival:** If you arrive late for your appointment, we will make every effort to accommodate you, but please note that your appointment may be shortened to allow the therapist to be on time for their next client. 5. **Packages & Special Offers:** Special terms may apply for cancellations of packages, special offers, or group bookings. Please refer to the specific terms provided at the time of booking. 6. **Methods of Communication:** To cancel or reschedule, please email us at yourzivaspa@gmail.com 7. **Confirmation:** We will send you a confirmation email/text once your cancellation has been processed. Please retain this confirmation as proof of your cancellation. We strive to provide personalized and prompt service to all of our clients. Following our cancellation policy helps us ensure that we can accommodate all clients in a timely and respectful manner. Thank you for understanding and cooperating with our cancellation policy. We look forward to serving you at Ziva Therapeutic Spa.


Contact Details

  • 28248 Franklin Road, Southfield, MI, USA


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